Don't ever use AnyVan if you're planning on moving home.
These banana splits only rang at 3pm when they said they'd arrive at 2, to say that there was a significant delay. We say the estate agent needs the keys by 5 so when are you coming. They say probably later than 5 so we ask if there's another team available earlier. They then call back later on to say sorry there's no team available and we've cancelled the other bloke now so we can't do until tomorrow.
We arrange another company immediately, because you know, someone else legally owns the strawberry floating property now and is already wondering why they don't yet have the keys. By a miracle, even though it's half 6 in the evening on a Friday we manage to arrange something else.
Another 20 minutes on hold to ask for a refund to be told I'm not entitled to one because they're prepared to do the job tomorrow. I ask to speak to a manager, however all he can do is arrange for a manager to call me back within 24 hours.
So now I'm sat in someone else's home with a gooseberry fool load of massive furniture, hoping this other company actually turns up!
Well, AnyVan is what it is, any van. Most of them shite.
Not being entitled to a refund because they're coming tomorrow though, what sort of whack gooseberry fool is that
They had a contract with you, they broke it, you're entitled to your money back, it's as simple as that - unless there was some kind of smallprint about "unforeseen delays", maybe, and even then they should have told you within say 30mins of not showing up, not afterward! If you can't do that, give an arrival window, it's still shitty but at least you're not overly committing to variables.
The other company turned up at 8pm. We had more stuff than they anticipated, so had to get another van and an extra two men along. They worked tirelessly until finally leaving our new home, having unloaded everything inside at around 1.15am.
The boss spoke to me about money and seemed thoroughly embarrassed to ask for an extra £50 because of bringing the second team along. I almost fell over and nearly told him to strawberry float off as I stuffed an extra £200 in his hands, which he eventually accepted. I feel bad as I should have given him even more but the cash point wouldn't let me withdraw over what I already had.
Okay so I'm 95% certain they were working illegally but they were absolute heroes.
A manager from AnyVan rang this morning and quickly agreed to a full refund as well, so that's nice. I will still tell everyone I know to avoid them.
So here we now are, sat in our new home.
The postie turned up and I was surprised to see he had something that was actually for me! Unfortunately, it was the completion statement and it included all of the bills we've racked up during the move .
Verti-Forma (tape edit) wrote:in the process of buying a house, and trying to decide what length of initial fixed term we want on our mortgage. trying to talk it through with our broker, but the guy isn't too good at writing coherent emails, so i thought maybe i'll chuck it down here and see if anyone knows their gooseberry fool, economy-wise.
i think a 5-year fixed term might be right for us, because a) we plan to live there until we're six feet under, or at the very least we won't be moving within the fixed term; and b) if brexit strawberry floats up the economy next year, we're "insured" against rates increases for some time, hopefully until the dust settles on the newly mad max-ified wasteland of this shitty country.
the broker agrees with that general premise. however, i'm being told that we can get better rates on a shorter 2- or 3-year fixed term, but that we run the risk of exposure to a rates hike, which in another decade might not be such a concern, but you know, strawberry floating tories tanking the country to line their chums' pockets and all that.
anyway, there it is. please to be give me an advice
We did the same and took a 5 year fix for the same rationale and although it means the next deal will probably be not as good we've been overpaying. Fingers crossed as our LTV is now lower we should end up with something comparable as our rate runs out in about 2 years.
I went 5 year fix and refined for another at the end of that. I figured it cost more but it means I know what the payment is for that period which for me a good thing as I like to know exactly what's what.
Current fix ends in 2021 so I'm good for a while now.
Glad it worked out for you Oblo, that must have been horrible to be so close to crossing the line and have things start to unravel. We used a quite expensive removals company but they ran like clockwork, didn't regret it at all.
Had our house on the market for a couple of weeks now and have had a good number of viewings but nobody has put in an offer yet. A couple looked round over the weekend and then last night sent us through a whole load of questions via the purplebricks app so I think they are keen - now to see if they put in a sensible offer or a cheeky one...