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Civilization IV Complete no longer working for Windows

Posted: Sun Nov 08, 2015 1:36 pm
by Herdanos
When I try and start the game it says "Please login with administrator privileges and try again" even though I am the administrator.
When I right click and run as admin, the screen flashes black (as if it's going to load) and then flashes black again and then nothing happens.
Reinstalling the game doesn't work.
All patches are up-to-date, although when I tried downloading and installing the latest patch just to be sure, it says no version of Civ IV is on my PC, even though it clearly is.

According to these threads:

http://forums.civfanatics.com/showthread.php?t=552140
http://forums.2k.com/showthread.php?324 ... riviledges

(both of which were posted fairly recently) it seems the issue is with a recent Windows Update. However I don't understand how to implement the fix they're proposing.

Can anyone here help?

Re: Civilization IV Complete no longer working for Windows

Posted: Sun Nov 08, 2015 3:30 pm
by Qikz
Ypu can uninstall certain updates. I can take you through it if you cant find it online.

Re: Civilization IV Complete no longer working for Windows

Posted: Sun Nov 08, 2015 3:40 pm
by Herdanos
Qikz wrote:Ypu can uninstall certain updates. I can take you through it if you cant find it online.


But aren't those updates essential?

Re: Civilization IV Complete no longer working for Windows

Posted: Sun Nov 08, 2015 3:59 pm
by Qikz
Not really. Uninstalling a broken update until they fix it wont break your computer.

Re: Civilization IV Complete no longer working for Windows

Posted: Sun Nov 08, 2015 5:48 pm
by Herdanos
OK, would you be able to explain how to do it for me in layman's terms please Qikz?

Re: Civilization IV Complete no longer working for Windows

Posted: Sun Nov 08, 2015 6:55 pm
by Delusibeta
Dumb suggestion: right click on game link > Run As Administrator?

Re: Civilization IV Complete no longer working for Windows

Posted: Sun Nov 08, 2015 7:29 pm
by SEP
Delusibeta wrote:Dumb suggestion: right click on game link > Run As Administrator?


He said he'd tried that and it didn't work.

Re: Civilization IV Complete no longer working for Windows

Posted: Sun Nov 08, 2015 10:41 pm
by Green Gecko
Have you tried disabling the User Access Control service with start > type "msconfig"? It is only necessary for noobs.

That's the gooseberry fool that makes the screen blink and ask for gooseberry fool to make changes to your computer.

Just don't install random crap and keep java, flash and your browser up to date to avoid trojans.

Re: Civilization IV Complete no longer working for Windows

Posted: Sun Nov 08, 2015 10:51 pm
by Qikz
Dan. wrote:OK, would you be able to explain how to do it for me in layman's terms please Qikz?


Control Panel > Windows Update > Installed Updates > Find broken update, click and uninstall.

Re: Civilization IV Complete no longer working for Windows

Posted: Tue Nov 10, 2015 1:14 am
by Qikz
Did that fix your problem?

Re: Civilization IV Complete no longer working for Windows

Posted: Tue Nov 10, 2015 8:49 am
by Herdanos
Sorry Qikz - I haven't had chance to give it a try. I will, though, and I'll let you know. Thanks for your help! :wub:

Re: Civilization IV Complete no longer working for Windows

Posted: Sat Nov 14, 2015 12:40 pm
by Herdanos
Hey Qikz - I didn't try the fix in the end - the fantastic Super Dragon 64 has gifted me the game on Steam. :wub:
Thanks for your help though! :toot:

Re: Civilization IV Complete no longer working for Windows

Posted: Mon Nov 23, 2015 8:30 pm
by Herdanos
And the people at 2K support, in return for a photo of the disc and case, have given me a Steam code for the complete Civ disc that I own - meaning I now have Beyond the Sword again. :toot:

If anyone else ventures here with this same problem, go here - http://support.2k.com/hc/en-us (you'll need to register but it costs you nothing and will probably get you your game back) - and submit your issue. Assuming they treat your problem the same as mine, they'll ask for a photo of the disc and case with your email address written on paper next to it. They'll send you a Steam code. :mrgreen:

Re: Civilization IV Complete no longer working for Windows

Posted: Wed Nov 25, 2015 10:47 pm
by Rightey
Dan. wrote:When I try and start the game it says "Please login with administrator privileges and try again" even though I am the administrator.
When I right click and run as admin, the screen flashes black (as if it's going to load) and then flashes black again and then nothing happens.
Reinstalling the game doesn't work.
All patches are up-to-date, although when I tried downloading and installing the latest patch just to be sure, it says no version of Civ IV is on my PC, even though it clearly is.

According to these threads:

http://forums.civfanatics.com/showthread.php?t=552140
http://forums.2k.com/showthread.php?324 ... riviledges

(both of which were posted fairly recently) it seems the issue is with a recent Windows Update. However I don't understand how to implement the fix they're proposing.

Can anyone here help?


Just wanted to let you know that this helped to fix my issue with Sim City 4 Deluxe.

It was weird, though, I tried to create the two batch files that are suggested on the civfanatics forums:

Code: Select all

start-secdrv.bat:
start cmd.exe /k "sc config secdrv start=demand"
start cmd.exe /k "sc start secdrv"

stop-secdrv.bat
start cmd.exe /k "sc stop secdrv"
start cmd.exe /k "sc config secdrv start=disabled"


But those didn't work, they gave me an error about secdrv not being on my machine, so I went and uninstalled the Windows updated which should enable secdrv. After doing this the game now runs. Next I decided to try and use the script to disable secdrv, since they mentioned it was a security issue, so after disabling it I tried running the game expecting for it to not work, however it still functions.

Now I don't know what to do, should I just leave it disabled or enabled?