FAO anyone who bought Braid when it was Deal of the Week...

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Mafro
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PostFAO anyone who bought Braid when it was Deal of the Week...
by Mafro » Sat Apr 25, 2009 10:04 pm

Did you get this email from Microsoft?

Dear Xbox LIVE Gold Member:

We launched Deal of the Week program on Feb 23rd, 2009 as an added benefit to your Gold membership and we are very excited to see the overwhelming response we have received from our loyal users such as you.

As a result of the increased transactions we know that you experienced an intermittent Xbox LIVE issue, which resulted in you being charged full price of 1200 points for the ‘Braid’ deal instead of the discounted price of 800 points. We sincerely wish to apologize for the
technical glitch and would like to take this moment to thank you for your patience and understanding as our team worked around the clock to fix this problem.

We will not only be crediting back the 400 points that were overcharged, but also be crediting an extra 100 points as a token of our appreciation and as a thank you for your loyalty during this period. You will see a credit of 500 points in your account in the coming weeks.

With unlimited online gaming, instant streaming of Netflix movies*, early access to game demos and now the exclusive discounts of Deal of the Week, we hope you continue to enjoy your Gold membership!

Sincerely,

Xbox LIVE Team


Very nice of them. The thing is, I'm certain I only had 1000 points on my account when I bought it :lol:

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PostRe: FAO anyone who bought Braid when it was Deal of the Week...
by SEP » Sat Apr 25, 2009 10:17 pm

Mafro wrote:Very nice of them. The thing is, I'm certain I only had 1000 points on my account when I bought it :lol:


You lucky bastard!

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PostRe: FAO anyone who bought Braid when it was Deal of the Week...
by Harry Bizzle » Sat Apr 25, 2009 11:37 pm

I wonder if rink''ll get an email saying that they're very sorry for the mistake which led him to be charged only 800 points for Lode Runner and they'll be deducting a further 500 from his account.

:lol:

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PostRe: FAO anyone who bought Braid when it was Deal of the Week...
by JiggerJay » Sun Apr 26, 2009 1:08 am

I was gonna post earlier, but I had no time, I too recieved the email, and I know for a fact I only paid 800 points for this!

But if they wanna refund me 500 points, then I ain't gonna stop them!

More free points ahoy!

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Seven
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PostRe: FAO anyone who bought Braid when it was Deal of the Week...
by Seven » Sun Apr 26, 2009 1:27 am

Damn, I wish I'd hold off buying Braid. :( Ah well, it's well worth 1200 MS points to me.

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PostRe: FAO anyone who bought Braid when it was Deal of the Week...
by JiggerJay » Sun Apr 26, 2009 1:44 am

So in essence this only cost us 300points!

strawberry float yeah!

(looking at kotaku it was only a small handful of US guys that were overcharged! but what the hell!)

Skarjo wrote:You can buy all the fancy houses you want, we still remember you in a bath covered in ketchup for a free copy of CSI.

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PostRe: FAO anyone who bought Braid when it was Deal of the Week...
by Dowbocop » Sun Apr 26, 2009 10:38 am

Was it an actual email or a message over Live? I don't have an email :(

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Mafro
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PostRe: FAO anyone who bought Braid when it was Deal of the Week...
by Mafro » Sun Apr 26, 2009 11:18 am

It was an email for Microsoft Billing Services.

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PostRe: FAO anyone who bought Braid when it was Deal of the Week...
by Boo! » Sun Apr 26, 2009 11:54 am

I wish they refunded me my 1200 points cos its strawberry floating gooseberry fool.

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PostRe: FAO anyone who bought Braid when it was Deal of the Week...
by irishguy2008 » Sun Apr 26, 2009 12:08 pm

Ill buy it at 800 pts but its up to 1200 pts.

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Osito
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PostRe: FAO anyone who bought Braid when it was Deal of the Week...
by Osito » Sun Apr 26, 2009 3:03 pm

Got the email this morning.

:mrgreen: :mrgreen: :mrgreen:

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Henke
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PostRe: FAO anyone who bought Braid when it was Deal of the Week...
by Henke » Sun Apr 26, 2009 3:53 pm

Mafro wrote:Did you get this email from Microsoft?


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PostRe: FAO anyone who bought Braid when it was Deal of the Week...
by RX Burn8 » Sun Apr 26, 2009 4:15 pm

No email for me yet :(

Has everyone who bought Braid on the DOTW received it?

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PostRe: FAO anyone who bought Braid when it was Deal of the Week...
by JiggerJay » Sun Apr 26, 2009 7:45 pm

It might just be a small handful!

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PostRe: FAO anyone who bought Braid when it was Deal of the Week...
by tomvek » Sun Apr 26, 2009 9:06 pm

Got this email yesterday :D

Like everyone else I wasn't charged 1200 points as I only had 800 in my account at the time. Braid is a great game and I really enjoyed it so to get it for 800 points then get a 500 point refund it absolutely fantastic, thanks MS ;)

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Mafro
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PostRe: FAO anyone who bought Braid when it was Deal of the Week...
by Mafro » Sun Apr 26, 2009 9:20 pm

Henke wrote:
Mafro wrote:Did you get this email from Microsoft?


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:lol:

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PostRe: FAO anyone who bought Braid when it was Deal of the Week...
by Tragic Magic » Sun Apr 26, 2009 9:22 pm

I bought Braid when it came out but I remember getting an email from MS to apologise for a problem with the GTA IV points that came free with pre-orders. I never had any problem though so it was nice to get a wad of free points for nothing then.

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Mafro
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PostRe: FAO anyone who bought Braid when it was Deal of the Week...
by Mafro » Wed Apr 29, 2009 12:12 pm

That's my points added 8-)

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PostRe: FAO anyone who bought Braid when it was Deal of the Week...
by TigaSefi » Wed Apr 29, 2009 12:27 pm

:lol: I am 500 points richer. I am sure I weren't due it but who cares!!! I hope Rock Band got some decent DLC for next week!!! Or I can get the Cops and Robbers DLC for 300 as well....

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PostRe: FAO anyone who bought Braid when it was Deal of the Week...
by Jimmy Shedders » Wed Apr 29, 2009 12:28 pm

Tragic Magic wrote:I bought Braid when it came out but I remember getting an email from MS to apologise for a problem with the GTA IV points that came free with pre-orders. I never had any problem though so it was nice to get a wad of free points for nothing then.


Aye, same thing happened to me even though I spent those points as soon as I got them!


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