Help with charging an Amazon Kindle

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KK
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PostHelp with charging an Amazon Kindle
by KK » Tue May 19, 2015 4:45 pm

This is probably really obvious, but my Mum needs some help in charging her Kindle Paperwhite. She plugs it in to the computer but all she's getting is this & the image isn't moving:

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What is she doing wrong? In fact what does that graphic even mean?

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Karl
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PostRe: Help with charging an Amazon Kindle
by Karl » Tue May 19, 2015 4:48 pm

It's possible her computer has a low-voltage USB port, particularly if it's a laptop or she's using a USB hub. I know some devices (such as the Raspberry Pi) won't work when plugged into that kind of port.

Has she tried plugging it into a mains socket directly? My Kindle came with a cable for that purpose.

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Poser
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PostRe: Help with charging an Amazon Kindle
by Poser » Tue May 19, 2015 4:50 pm

You need to 'eject' the Kindle (via Windows) before it charges.

It makes no sense, but that's 100% the problem.

Edit: now I'm not so sure :lol:. But try that anyway.

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Karl
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PostRe: Help with charging an Amazon Kindle
by Karl » Tue May 19, 2015 4:52 pm

Ah, that'll be it, then. I guess that's not a problem on OS X because I've never heard of it before!

EDIT: No, no, I'm sure you're right!

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PostRe: Help with charging an Amazon Kindle
by KK » Tue May 19, 2015 5:05 pm

Cheers lads! I'll let her know.

Pine for the old days when things came with a 150 page manual for every eventuality...

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Venom
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PostRe: Help with charging an Amazon Kindle
by Venom » Tue May 19, 2015 5:55 pm

KKLEIN wrote:Cheers lads! I'll let her know.

Pine for the old days when things came with a 150 page manual for every eventuality...



The Kindle does come with an e-manual... just turn on your Kindle to read it. :P





Or look here.

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Rex Kramer
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PostRe: Help with charging an Amazon Kindle
by Rex Kramer » Tue May 19, 2015 7:06 pm

You can also use most mini usb phone chargers.

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PostRe: Help with charging an Amazon Kindle
by Errkal » Tue May 19, 2015 7:13 pm

The "eject" this is mental but yeah that's right.

When on it mounts as a USB drive on the PC and for some reason the Kindle then ignores the power at that point.


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