Microsoft pulls latest Windows 10 update because it's a buggy PIECE OF gooseberry fool

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KK
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PostMicrosoft pulls latest Windows 10 update because it's a buggy PIECE OF gooseberry fool
by KK » Tue Oct 09, 2018 11:23 am

The Verge wrote:Microsoft now faces a big Windows 10 quality test after botched update

Microsoft has pulled its latest Windows 10 update offline after some users complained of missing files. It’s the latest in a string of incidents with regular patches and Microsoft’s larger Windows 10 updates that have been causing issues for some PC users this year. While Microsoft tests Windows 10 with millions of beta testers, there are signs that this public feedback loop isn’t always working. Earlier this year Microsoft delayed its April 2018 Windows 10 update due to last minute Blue Screen of Death issues, and then had to fix desktop and Chrome freezing issues after it was shipped to more than 600 million machine.

Microsoft now faces questions over how these updates have caused big issues, and why the company didn’t pick them up in testing. These questions are especially relevant as it appears Microsoft was warned about both of these major bugs before the company shipped the April and October 2018 updates. Reports of the desktop freezing bug were submitted multiple times by testers earlier this year, but don’t appear to have been flagged as a bigger problem because they weren’t up voted.

Likewise, the recent data deletion issue was flagged in feedback reports from months before Microsoft released the October 2018 Update last week. It’s still not clear how many are affected by this current issue, but it’s enough to have forced Microsoft to pull the update entirely — an unusual step for the company.

Microsoft’s big change for Windows 10 was listening to its customers after the Windows 8 disaster. Instead of developing the operating system behind closed doors, the company opened it up for everyone to test early access to builds and help report issues. It was a daunting prospect for then-Windows chief Terry Myerson, who admitted in a 2015 interview with The Verge that “you’re putting it out there when it’s not done, then you’re getting all kinds of feedback and stuff that you know is broken.”

Microsoft may have been relying on its Windows Insider program too much for Windows 10, though. Microsoft largely phased out its dedicated Software Test Engineer (STE) roles for Windows during a huge round of layoffs a year ahead of the Windows 10 release. Instead, it has favored developers testing their own work, or reports from the Windows Insider feedback program.

Hal Berenson, who spent years working at Microsoft as a distinguished engineer, believes there are three possibilities for this latest data deletion bug shipping to the public. “(1) They couldn’t isolate the problem and decided it was rare enough to ship anyway. (2) Automated filtering tools failed to catch that this was a serious issue despite rarity. (3) They put in a fix, but it didn’t fix all cases,” says Berenson in tweet. “My actual vote is on #3, because I’ve seen that happen many times in my career.”

Microsoft has not yet revealed exactly why this deletion bug made it into the Windows 10 October 2018 Update, but it’s unlikely the company ever will. A support article reveals Microsoft is investigating “isolated reports” of documents going missing after the Windows 10 October 2018 Update is installed. Microsoft’s Windows Insider chief, Dona Sarkar, says affected users should call Microsoft’s support line as the company has “the tools to get you back to a good state.”

https://www.theverge.com/2018/10/8/1795 ... ues-report

Whoops!

A solid example as to why you should always back up important files though.

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OrangeRKN
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PostRe: Microsoft pulls latest Windows 10 update because it's a buggy PIECE OF gooseberry fool
by OrangeRKN » Tue Oct 09, 2018 12:43 pm

Good to have further validation of my backup paranoia.

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PostRe: Microsoft pulls latest Windows 10 update because it's a buggy PIECE OF gooseberry fool
by Vermilion » Tue Oct 09, 2018 2:34 pm

I turned off auto-updates on this PC years ago, as when i had my Packard Bell with Vista, the constant updates drove me nuts and some seemed to do more harm than good as things on it would suddenly stop working (or do weird things) for no reason.

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OrangeRKN
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PostRe: Microsoft pulls latest Windows 10 update because it's a buggy PIECE OF gooseberry fool
by OrangeRKN » Tue Oct 09, 2018 2:37 pm

Vermilion wrote:I turned off auto-updates on this PC years ago, as when i had my Packard Bell with Vista, the constant updates drove me nuts and some seemed to do more harm than good as things on it would suddenly stop working (or do weird things) for no reason.


...this is also a bad idea

Security updates are important


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