Moggy wrote:I am tied into a deal until the summer. Once that it is up I am off unless they offer me something decent.
I'm stuck with them until November but have pre-emptively cancelled so that it just cuts off once the contract is up.
Pretty pissed off with them I phoned up to cancel just before Christmas as both internet and TV were constantly playing up. I got a new box, dish, router and some money off my bill. This locked me in for 12 months but I figured it'd be fine with everything being new...
WRONG[/Luthor]
Things started playing up a couple of weeks ago and I phoned up to tell them to bolt and cancel everything. Because of the new 12 month contract though, they completely refused.
I ended up on the phone with them for an hour, but they weren't budging and kept pushing for me to receive a "free" engineer call out.
The closest I got was them agreeing to cancel if the engineer couldn't resolve the issue. Of course, he did. I could have taken it further but everything I suggested was met with a counterpoint where I ended up with their option being the one I had to take. They wouldn't even let me pay an early cancellation fee, stating that this was "fictitious information" when I said I'd been told this when I first said I wanted to cancel.
Tl;dr - Sky are a bunch of underhanded fuckwits and I'll be glad to get shot of them.