The Division is a good game that was crippled by the developers listening to a tiny minority of people who decided it would be great if the game was so punishingly hard that 90% of the player base just said "strawberry float this!" and unless you had god tier equipment you were thoroughly screwed.
I don't mind hard games but games where even trash mobs are bullet sponges who just take ages to dispatch unless you have god tier (at which point the game becomes piss easy because that god tier gear is so overpowered) gear is just no fun.
The Division could have been amazing if they had listened to the majority of its fans and just made it hard and not soul crushingly hard and with a loot grind on top that was also soul crushingly stingy as well just to put a nice cherry on top.
The abilities are great. I love the turret and med boxes you can throw and the personal shield could have made for a great tank build if it ever worked. There's a few buffing skills as well for people who want to maybe stay back and snipe while helping the tanks and there's full on attacking abilities so it's all good.
They just made the rather gooseberry fool decision to make the equipment stats massively more important than anything else to the point where someone with good gear can stand in front of someone without (who simply has less because they don't have time to play for 4 hours a day) and let them just shoot them in the head all day long without effect even though the person shooting is higher level.
Equipment should make a small difference and enough that builds do indeed matter but making people do certain content to get items (items were locked in certain levels and to make a build normally meant doing the hardest content which you pretty much needed the equipment you're going after to be able to finish in less that 4 hours so there's another shitty design decision) is just madness.
I'm sorry I bang on about this game but it's just that it makes me so angry that a game that could so easily have been amazing became a huge shower of gooseberry fool simply because they listened to the "get good" crowd.
The setting is good as are the enemy types and and variety while the skills are fun and the gunplay was solid.
It could have been amazing
.