General PC Help Thread - OP updated with useful links - READ

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KjGarly
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PostRe: General PC Help Thread - OP updated with useful links - READ
by KjGarly » Thu Mar 30, 2017 11:03 am

HSH28 wrote:
KjGarly wrote:So no one else ever suffered anything similar to my BSOD problem then?


You really need to get a look at the BSOD message in order to run down what its telling you, it may be a memory problem or it could be something else.


I'll give Memtest a run and see what shows up with that but the thing is each BSOD message gives a different reason and like I said once it's happened and rebooted it won't do it again till it's turned off and back on again.
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PostRe: General PC Help Thread - OP updated with useful links - READ
by <]:^D » Thu Mar 30, 2017 11:22 am

you need to take a picture (on your phone) of the BSOD and then type it into google
BSODs can happen for a variety of reasons
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PostRe: General PC Help Thread - OP updated with useful links - READ
by KjGarly » Thu Mar 30, 2017 8:35 pm

Ran Memtest with no errors, only done 1 pass. You don't need to do more right? 1 pass took nearly an hour :dread:
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PostRe: General PC Help Thread - OP updated with useful links - READ
by <]:^D » Thu Mar 30, 2017 10:55 pm

youre literally doing random things at the moment in the hope something works: take a picture of the BSOD screen and google it/post it here for us to google.

if you insist on trying random things then you can try re-seating all your hardware and giving everything a dusting; that often clears random/odd BSODs
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PostRe: General PC Help Thread - OP updated with useful links - READ
by KjGarly » Sat Apr 01, 2017 7:06 am

<]:^D wrote:youre literally doing random things at the moment in the hope something works: take a picture of the BSOD screen and google it/post it here for us to google.

if you insist on trying random things then you can try re-seating all your hardware and giving everything a dusting; that often clears random/odd BSODs


SYSTEM_SERVICE_EXCEPTION is the stop code that's just happened after booting up my PC and starting a game (about 1 minute in to a Gears game) and now it's restarted I won't get a BSOD again until it's manually turned off and on.
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Kezzer
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PostRe: General PC Help Thread - OP updated with useful links - READ
by Kezzer » Sun Apr 02, 2017 7:25 pm

check your hard drives
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PostRe: General PC Help Thread - OP updated with useful links - READ
by HSH28 » Mon Apr 03, 2017 1:42 am

KjGarly wrote:
<]:^D wrote:youre literally doing random things at the moment in the hope something works: take a picture of the BSOD screen and google it/post it here for us to google.

if you insist on trying random things then you can try re-seating all your hardware and giving everything a dusting; that often clears random/odd BSODs


SYSTEM_SERVICE_EXCEPTION is the stop code that's just happened after booting up my PC and starting a game (about 1 minute in to a Gears game) and now it's restarted I won't get a BSOD again until it's manually turned off and on.


You should be able to find the log files for those crashes though I think. Look in Event Viewer and see what you can see.

EDIT - At least I think you can, its been a while since I've had to go looking on my PC.
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PostRe: General PC Help Thread - OP updated with useful links - READ
by KK » Wed Apr 05, 2017 8:52 pm

So I've accidentally uninstalled Windows 10 and I don't have a recorvery disc. What do I do? The computer was previously Windows 7. Is there any way to restore it to factory settings or is the computer now OSless? Any options? I just need it to run something.
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That's not a growth
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PostRe: General PC Help Thread - OP updated with useful links - READ
by That's not a growth » Wed Apr 05, 2017 9:01 pm

What specifically did you do?
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KK
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PostRe: General PC Help Thread - OP updated with useful links - READ
by KK » Wed Apr 05, 2017 9:06 pm

Went to Reset Your PC in Windows 10 under the Recovery setting and it went through everything and Windows 10 restarted from scratch, but it said I needed to do it again as all personal files weren't removed (selling it). So I did. It's now saying there's no OS on the system and I'm greeted by a black screen. I have no disc for Windows 10 or 7.
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PostRe: General PC Help Thread - OP updated with useful links - READ
by KK » Wed Apr 05, 2017 9:32 pm

Being greeted with this:

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Errkal
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PostRe: General PC Help Thread - OP updated with useful links - READ
by Errkal » Wed Apr 05, 2017 9:35 pm

use the media creator on the Microsoft site and install 10 from usb key.
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PostRe: General PC Help Thread - OP updated with useful links - READ
by Ironhide » Wed Apr 05, 2017 10:11 pm

Errkal wrote:use the media creator on the Microsoft site and install 10 from usb key.


This.

Just use the win7 serial key that came with the laptop (usually a label on the underside).

I apologise if that sounded patronising.
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PostRe: General PC Help Thread - OP updated with useful links - READ
by KK » Wed Apr 05, 2017 10:24 pm

No, when it comes to computers I like patronising. More dunce-proof the better.

Thankfully there is indeed a code on the bottom.
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Errkal
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PostRe: General PC Help Thread - OP updated with useful links - READ
by Errkal » Thu Apr 06, 2017 6:11 am

Ironhide wrote:
Errkal wrote:use the media creator on the Microsoft site and install 10 from usb key.


This.

Just use the win7 serial key that came with the laptop (usually a label on the underside).

I apologise if that sounded patronising.


You won't need a serial, just install windows and select the skip or activate later or whatever the option is, she it gets into Windows activation will be handled automatically.
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Death's Head
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PostRe: General PC Help Thread - OP updated with useful links - READ
by Death's Head » Thu Apr 06, 2017 12:14 pm

Ironhide wrote:
Errkal wrote:use the media creator on the Microsoft site and install 10 from usb key.


This.

Just use the win7 serial key that came with the laptop (usually a label on the underside).

I apologise if that sounded patronising.

Don't want to throw a spanner in the works, but the Windows 7 key doesn't always work with Windows 10. When we upgraded my wife's laptop to Windows 10, the normal method didn't work so I had to do a reinstall. Windows 7 key didn't work so I had to use a Windows 10 key from my MSDN subscription.
Yes?
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Errkal
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PostRe: General PC Help Thread - OP updated with useful links - READ
by Errkal » Thu Apr 06, 2017 12:15 pm

Death's Head wrote:
Ironhide wrote:
Errkal wrote:use the media creator on the Microsoft site and install 10 from usb key.


This.

Just use the win7 serial key that came with the laptop (usually a label on the underside).

I apologise if that sounded patronising.

Don't want to throw a spanner in the works, but the Windows 7 key doesn't always work with Windows 10. When we upgraded my wife's laptop to Windows 10, the normal method didn't work so I had to do a reinstall. Windows 7 key didn't work so I had to use a Windows 10 key from my MSDN subscription.


If it was upgraded via the free 10 upgrade you dont need the 7 key. The device will have an online entitlement that when it goes to activate will be assigned to it automatically.
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Death's Head
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PostRe: General PC Help Thread - OP updated with useful links - READ
by Death's Head » Thu Apr 06, 2017 12:19 pm

Errkal wrote:If it was upgraded via the free 10 upgrade you dont need the 7 key. The device will have an online entitlement that when it goes to activate will be assigned to it automatically.

We did upgrade using that but it screwed up. I thought the free upgrade was over so KK can't use his Windows 7 key?
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Errkal
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PostRe: General PC Help Thread - OP updated with useful links - READ
by Errkal » Thu Apr 06, 2017 12:22 pm

Death's Head wrote:
Errkal wrote:If it was upgraded via the free 10 upgrade you dont need the 7 key. The device will have an online entitlement that when it goes to activate will be assigned to it automatically.

We did upgrade using that but it screwed up. I thought the free upgrade was over so KK can't use his Windows 7 key?


When you upgraded it made an online entitlement, that is valid for the life of Windows 10, all you need to do to activate Windows 10 is install it on the machine and connect to the web Microsofts activation service will do the rest.

The 7 key activated Windows 7 when it was there at whenever, that was only used to determine if were entitled to a free upgrade, the 2 licenses are not linked.

Just install Windows 10 from a USB key created by the media creator and it will activate when it is online.

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