GRcade

I just Googled "Nottingham Forest football team" and the Wikipedia article confirms that they are ranked lower than many of the teams I've heard of.

Take that Bob, I bet you're humiliated. You might be a fancy-pants manager but the team you like are [...checks Wikipedia again...] a whole league below the team in my home-town. Try to hold back your tears.

(I hope I did that right. Any tips for next time, Moggy?)

Karl wrote:I just Googled "Nottingham Forest football team" and the Wikipedia article confirms that they are ranked lower than many of the teams I've heard of.

Take that Bob, I bet you're humiliated. You might be a fancy-pants manager but the team you like are [...checks Wikipedia again...] a whole league below the team in my home-town. Try to hold back your tears.

(I hope I did that right. Any tips for next time, Moggy?)

You failed badly Karl as you completely missed the joke I made.

Oh, he doesn't like Nottingham Forest?! God, football banter is so multilayered.

Karl wrote:Oh, he doesn't like Nottingham Forest?! God, football banter is so multilayered.

Oblomov Boblomov wrote:

Death's Head wrote:Perhaps some of you have not had exposure to some of the things I've seen and have to work with and I understand that. Clearly this is not a discussion for this topic and is better placed in the work topic if people want to discuss it.

The work topic is where all the people without management experience tell people with management experience how they should be doing their jobs. It's definitely more suitable.

Better put a or Moggy will have my balls.

I have management experience you banana split.

Octoroc wrote:

Errkal wrote:I don't know how you would actually solve it

Improve working conditions?

In a contact centre that would consist of shooting all the customers in their stupid strawberry floating faces.

Somebody Else's Problem wrote:

Octoroc wrote:

Errkal wrote:I don't know how you would actually solve it

Improve working conditions?

In a contact centre that would consist of shooting all the customers in their stupid strawberry floating faces.

Haha yeah this is how I imagine, no matter how good the company there are still idiot callers and pressure it's how call centres are so there will people that get sick of it and want to not come in as they didn't sleep well, are hung over, whatever.

Somebody Else's Problem wrote:

Octoroc wrote:

Errkal wrote:I don't know how you would actually solve it

Improve working conditions?

In a contact centre that would consist of shooting all the customers in their stupid strawberry floating faces.

You're not wrong. When I moved to where I am now the induction included half a day with the different departments in the building. Listening to the gooseberry fool that people have to deal with day in day out, people literally screaming down the phone and talking to the call handler like a piece of gooseberry fool made my bloody boil.

"Why didn't you send me a reminder about my MOT? It's expired now!"

"You specifically asked us not to when we asked you for permission last year, in preparation for GDPR..."

"Well this is all your fault, I demand that you get me in for an MOT this afternoon, or I'll be sending you a bill for all the taxis I have to take to work now."

"..."

So glad I don't have to deal with those chucklefucks any more.

I'm so glad the last time I had to deal with an actual member of the of the public at work was 12 years ago, and not had to deal with actual users for any considerable time for about 9 or years now.

I worked in Woolworth's for just under 4 years and the good thing was my lack of contact with the public as I worked in the stockroom.
I don't know why but people treat shop staff like gooseberry fool on a regular basis and it just makes you lose all hope for humanity.

Decided to give Twitter another go but every other tweet on my feed is one of their sponsored ads. Is there a (decent) Twitter app for Android that is ad-free?

One thing I would say to DH is that keeping in line with / copying the internal operations and work ethic of your competitors does not make you competitive. I'd say a company that thinks like that is more likely to sink in what I will bullshit term the "heavy middle", but hey I only have experience sinking with ships because the captain is drunk.

Drumstick wrote:Decided to give Twitter another go but every other tweet on my feed is one of their sponsored ads. Is there a (decent) Twitter app for Android that is ad-free?

Dunno if it works well or not but apparently talon removes ads

https://play.google.com/store/apps/deta ... .twitter_l

Green Gecko wrote:One thing I would say to DH is that keeping in line with / copying the internal operations and work ethic of your competitors does not make you competitive. I'd say a company that thinks like that is more likely to sink in what I will bullshit term the "heavy middle", but hey I only have experience sinking with ships because the captain is drunk.

It isn't just copying. There is "innovation", but that is pretty much driven by getting costs down. There are very few if any operational improvements that benefit the workforce.

Peter Crisp wrote:I don't know why but people treat shop staff like gooseberry fool on a regular basis and it just makes you lose all hope for humanity.

I was a regular customer at a woolworths in devon, and my experience was the opposite, a staff member there used to treat me like absolute dirt, it really was service with a scowl.

Somebody Else's Problem wrote:

Octoroc wrote:

Errkal wrote:I don't know how you would actually solve it

Improve working conditions?

In a contact centre that would consist of shooting all the customers in their stupid strawberry floating faces.

Regular breaks, massages, visiting GPs and psychologists (when needed), subsidised lunches, free drinks and better support from experienced staff might help.

I don't get subsidised lunches.

One thing that is getting annoying now is the crappy air quality around here, some of the farms are cutting their wheat which fills the air with dust, and that added to the usual traffic fumes, salisbury plain grass fires, and stool bloke's camper van is making for a particularly toxic soup.

At least once it eventually rains the air should start to clear.