Jenuall wrote:Moggy wrote:Jenuall wrote:Moggy wrote:I don’t think it is all that scummy to keep the contents of a parcel that has been sent to you in error. The mistake is with Amazon/the delivery company and I don’t think it should be up to the individual to waste their time reporting it.
Really? That parcel could be a child's birthday present, or a care package for an elderly relative, or medicine for goodness sake! At what point did we decide that putting in a bit of effort to help someone else out when a genuine mistake has been made was "wasting time"?
EDIT: Put it this way - if something important that you were waiting on had somehow been sent to the wrong place would you not want the person who received it to at least raise a finger to try and get the issue resolved for you more quickly than you just having to wait?
Have you ever used Amazon?
If your parcel doesn't arrive on time, you complain and they then send you a replacement straight away.
Your system seems to involve somebody ringing Amazon to declare they have received something for somebody else, returning that to Amazon and then Amazon sending that back out to the person who originally ordered it.
Nobody is losing out from Rax keeping what he received and it will also be resolved a lot quicker for the person whose order it was.
Have Amazon ever told you something was coming on Day X then it not arrive until Day X+1? This happens all the time - in which case I may not suspect anything being wrong until a day after it has already been delivered to someone else, adding in the time it takes to get Amazon to send a replacement (which by default they will not send as an expedited item) you are looking at 3-5 days later than originally expected to receive the item.
In my system Joe Bloggs contacts Amazon to say they have received something that should have gone to John Smith on Day 1 - there is then the potential for an earlier opportunity to get the item to the intended recipient, with the possible additional benefit of not needing to to send out a duplicated order (goodness knows there is more than enough waste in the world already).
Now it wasn't clear to me earlier that the item in question was actually addressed to Rax and therefore that is a slightly different situation, but even so I can't quite believe that people would receive parcels that obviously weren't intended for them and not feel some kind of obligation to point this error out to the sender.
Do you not have notifications set up with Amazon?
Whenever I order, Amazon send me a notification once it has been delivered. If I get that notification and nothing has arrived, I would immediately contact Amazon to say I have not received it and arrange for a replacement.
Joe Bloggs down the road keeping the item makes no difference to me. And him sending it back is not going to speed anything up for me.
Ad7 had a good point with a Secret Santa type of delivery, that might cause delays as the recipient wouldn’t know if the delivery had been made to the wrong place and the sender would just assume it was received at the correct address. In that case, it would speed things up for the person that received it incorrectly to inform Amazon. Still, such an occurrence is Amazon/the couriers fault and I don’t expect people to spend their own time on sorting out mistakes made by a massive global company.
In Rax’s situation, I really couldn’t care if somebody kept the incorrectly sent stuff. That’s Amazon’s problem imo.