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Whats wrong with my laptop?

Posted: Mon Nov 02, 2009 10:43 pm
by Sayer
Randomly all my usb ports have stopped working on my laptop. All i did was plug in my printer which i i haved used all the time. Now nothing connect including a pnp mouse. Ive tried system restore in case i had something but nothing will work :(

Re: Whats wrong with my laptop?

Posted: Mon Nov 02, 2009 10:45 pm
by False
Was the system restore from before you plugged the printer in?

If so, Id guess that you pushed too hard and broke the usb socket.

Re: Whats wrong with my laptop?

Posted: Mon Nov 02, 2009 10:48 pm
by Sayer
Nope not untill i realised everything wasn't working.

Re: Whats wrong with my laptop?

Posted: Mon Nov 02, 2009 10:50 pm
by False
Ok, If the restore is from after the printer.

Go to the website of your laptop's manufacturer and look for a driver section. In there, find the usb 2.0 drivers that correspond with your model. Edit, And install them obviously.

Re: Whats wrong with my laptop?

Posted: Mon Nov 02, 2009 10:55 pm
by Sayer
Thanks ill try that now but why would my mouse stop working and my usb to ethernet thingy (im in halls so only have one internet connection so i send xbox live through my laptop)?

Re: Whats wrong with my laptop?

Posted: Mon Nov 02, 2009 11:02 pm
by False
Sayer wrote:Thanks ill try that now but why would my mouse stop working and my usb to ethernet thingy (im in halls so only have one internet connection so i send xbox live through my laptop)?


My guess is that installing the printer must have removed/broken your old drivers. Or maybe you pushed the plug in too hard and broke the socket.

Re: Whats wrong with my laptop?

Posted: Mon Nov 02, 2009 11:20 pm
by Sayer
That wasnt the problem :(
And ive used the printer lots of times before i just dont keep ot plugged in all the time. Also i have another usb on the other side of the laptop which isnt working so i dont think it was from shoving it in to hard. Also everytime i plug in a usb device it just pops up with "USB device not recognised".

Re: Whats wrong with my laptop?

Posted: Mon Nov 02, 2009 11:41 pm
by False
If you've reinstalled the drivers and nothing, then Im stumped Im afraid.

Good luck.

Re: Whats wrong with my laptop?

Posted: Tue Nov 03, 2009 1:10 am
by satriales
This probably won't work but it's worth a try:

Hold down the Windows key and press the Pause/Break key. Then click on Device Manager. Scroll down to USB controllers and check that there are no red crosses next to them. If there are crosses then it means they have been disabled, so you just need to right click and go into their properties and enable them again.

Re: Whats wrong with my laptop?

Posted: Tue Nov 03, 2009 4:33 pm
by Sayer
Ive tried that aswell. Its weird as theres power going into my mouse as th light is on it just wont work. i cant get on live now either :(

Re: Whats wrong with my laptop?

Posted: Tue Nov 03, 2009 10:09 pm
by False
Looks like its time for a reformat.