TigaSefi wrote:DPD are great usually for me too. It was on DPD's website.....
22 Sep 2015 09:00 Warrington Your The Hut Group parcel has not arrived with us; we'll let you know as soon as it does and confirm it's on its way to you 21 Sep 2015 21:31 Warrington Your parcel is on its way
That's very simple. Someone working at the TheHutGroup lied to meet dispatch date. Or perhaps less cynically, their transport to the DPD depot strawberry floated up. DPD don't always collect deliveries, they take on the contract from the collection centre, just like Post Office. Logistics companies offer different levels of service to businesses, including whether or not they collect mail, and whether or not it is sorted (for postcodes) already. It's usually at that point that either the client or the logistics firm is late or "loses" the package. Of course the other point is when the courier steals it or delivers it to the wrong address and then enters false records about what happened to it. Or simply never delivers it, tosses it, and never fesses up to what happened to a delivery as it reflects badly on them (or they could just do a good job).
While at work last night, I received an email saying that it had been delivered, and that the package had been left 'on my porch'. Immediately, I assumed that it had been left outside the main gate, on the main road, in the pissing rain.
Instead, Good Guy MyHermes managed to find his way into my building, up to the fourth floor, and left it right outside my flat door.
Do ParcelFarce deliver at weekends if the parrcel is on the 48 hours level service? It meant to come today but instead I got the -ed National Hub Received and Processed notification. I would like it to to come tomorrow but prepared to know it might be till Monday now.
Says a lot when Yodel delivers on time and I am still waiting for Parcelfarce to deliver the other bike after 4 strawberry floating days. Are they really unable to contact the driver with the parcel and tell him to get the strawberry float on with it ?