Brand new PS4 controller not charging

Anything to do with games at all.
User avatar
False
COOL DUDE
Joined in 2008

PostBrand new PS4 controller not charging
by False » Sat Dec 29, 2018 12:46 pm

Anyone familiar with this happening? PS4 Pro brand new. Controller came out of the box plugged in and charged fine. Now no matter where I plug it in it wont charge, the yellow light wont go on.

I plugged it into my pc and it lit up and then charged from the wall but now it wont charge again. Very odd

Image
User avatar
darksideby182
Member
Joined in 2008
Location: cove grove

PostRe: Brand new PS4 controller not charging
by darksideby182 » Sat Dec 29, 2018 12:51 pm

I presume you have tried charging it with the PS4, if not unplug the PS4 for a few minutes then plug back into the mains and try charging it through the PS4 i think by holding the share button down to resync.

If not try this link

https://hardware.support.eu.playstation.com/en_GB#/

Wii U : punkeator
Xbox live : darksideby182
Psn : darksideby182
steam : Punkeator
Origin : Punkeator
Switch : 6739-1557-7191
User avatar
False
COOL DUDE
Joined in 2008

PostRe: Brand new PS4 controller not charging
by False » Sat Dec 29, 2018 1:11 pm

:(

was hoping I wouldnt have to exchange it as I dont have the purchase information, it was a gift

Image
User avatar
Peter Crisp
Member
Joined in 2008

PostRe: Brand new PS4 controller not charging
by Peter Crisp » Sat Dec 29, 2018 3:41 pm

This could be a wild goose chase but I think you may be able to call Sony directly as the pad will have a barcode on it so they'll see it's a new pad and be able to exchange it.
I'd like someone else to confirm or debunk this though first as it's just a hunch.

jiggles wrote:Nobody with a VR headset is going to be using it regularly this time next year, let alone in 4 years time.


Posted 16th March 2016. Let's see.
User avatar
darksideby182
Member
Joined in 2008
Location: cove grove

PostRe: Brand new PS4 controller not charging
by darksideby182 » Sat Dec 29, 2018 3:44 pm

Peter Crisp wrote:This could be a wild goose chase but I think you may be able to call Sony directly as the pad will have a barcode on it so they'll see it's a new pad and be able to exchange it.
I'd like someone else to confirm or debunk this though first as it's just a hunch.

If you go through the playstation webpage above it does ask for the barcode off the controller so it may work.

Wii U : punkeator
Xbox live : darksideby182
Psn : darksideby182
steam : Punkeator
Origin : Punkeator
Switch : 6739-1557-7191
User avatar
Wedgie
Member
Joined in 2008

PostRe: Brand new PS4 controller not charging
by Wedgie » Sat Dec 29, 2018 3:58 pm

Yeah, barcode.

Image

Denster wrote:My phone messaged me yesterday after i'd encouraged him to download and play the RESi demo.


Super Intelligent Phones Are Here!!!! We are dooooomed!
User avatar
False
COOL DUDE
Joined in 2008

PostRe: Brand new PS4 controller not charging
by False » Sat Dec 29, 2018 4:17 pm

lovely thanks

Image
User avatar
Albear
Moderator
Joined in 2008

PostRe: Brand new PS4 controller not charging
by Albear » Sat Dec 29, 2018 7:48 pm

I had this issue a few weeks back and it ended up being the usb cable even though it worked with other stuff. . might be worth trying a different cable.

User avatar
False
COOL DUDE
Joined in 2008

PostRe: Brand new PS4 controller not charging
by False » Sat Dec 29, 2018 11:27 pm

The plot thickens

Moved wires etc around and different plugs blah blah

Controller lights up yellow like its charging and goes off straight away

Image
User avatar
Yorkcityknight
Member
Joined in 2008

PostRe: Brand new PS4 controller not charging
by Yorkcityknight » Mon Dec 31, 2018 10:34 am

False wrote:Controller lights up yellow like its charging and goes off straight away


Mine have done this a few times. Pressing that little reset button on the back sorts them out.

User avatar
False
COOL DUDE
Joined in 2008

PostRe: Brand new PS4 controller not charging
by False » Wed Jan 02, 2019 6:15 pm

I tried the rest thing and no dice

What does seem to get it is if I hold the cable down at a weird angle so I guess I just got a defective one

Image

Return to “Games”