Back to square one with attempting to redeem my Samsung Disney+ code.
My subscription has now expired, so when I try to login I'm presented with the option to restart my subscription which then takes me to a screen where my only option is to put in details for a paid subscription.
If I try the URL
https://www.disneyplus.com/en-gb/redeem then it just immediately takes me back to the restart my subscription page that then takes my to a paid subscription.
If I tried to use the redeem option before it expired, then it just told me that I couldn't redeem a code because I already had an active subscription.
So what the hell am I supposed to do?
Edit - Figured it out.
What I had to do was log out, then go to the redeem page, input my code and then enter my existing e-mail/password combo and it then reactivated my account using the 12 month code. Absolutely none of the help pages tell you this though, I just randomly tried it using an inPrivate tab and that process worked. What a strawberry floating obtuse system, they really want to make it as difficult as possible for people to redeem promo codes rather than paying the subscription.