Help with charging an Amazon Kindle

PostHelp with charging an Amazon Kindle by KK » Tue May 19, 2015 4:45 pm

This is probably really obvious, but my Mum needs some help in charging her Kindle Paperwhite. She plugs it in to the computer but all she's getting is this & the image isn't moving:

What is she doing wrong? In fact what does that graphic even mean?

It's possible her computer has a low-voltage USB port, particularly if it's a laptop or she's using a USB hub. I know some devices (such as the Raspberry Pi) won't work when plugged into that kind of port.

Has she tried plugging it into a mains socket directly? My Kindle came with a cable for that purpose.

You need to 'eject' the Kindle (via Windows) before it charges.

It makes no sense, but that's 100% the problem.

Edit: now I'm not so sure :lol:

. But try that anyway.

Ah, that'll be it, then. I guess that's not a problem on OS X because I've never heard of it before!

EDIT: No, no, I'm sure you're right!

PostRe: Help with charging an Amazon Kindle by KK » Tue May 19, 2015 5:05 pm

Cheers lads! I'll let her know.

Pine for the old days when things came with a 150 page manual for every eventuality...

Website

KKLEIN wrote:Cheers lads! I'll let her know.

Pine for the old days when things came with a 150 page manual for every eventuality...

The Kindle does come with an e-manual... just turn on your Kindle to read it.

Or look here.

You can also use most mini usb phone chargers.

The "eject" this is mental but yeah that's right.

When on it mounts as a USB drive on the PC and for some reason the Kindle then ignores the power at that point.

Help with charging an Amazon Kindle

Who is online

Affiliates