How fast is your internet? SPEEDTEST BOAST THREAD.

[Prototype]

292 down
35 up

Virgin Media, Edinburgh

[rinks]

My broadband (FTTC) was incorrectly cut off at the end of November. I might finally be getting reconnected today (FTTH). And then the compensation calculation happens.

£9.33 for each calendar day that the service is not repaired

https://www.ofcom.org.uk/phones-telecom ... -need-know

Yep! First bit might be technically a failure to provide a new service, but after that Open Reach themselves classified it as a fault. Plus they failed to turn up on one occasion, so that adds another £30 or so.

[Moggy]

My broadband (FTTC) was incorrectly cut off at the end of November. I might finally be getting reconnected today (FTTH). And then the compensation calculation happens.

£9.33 for each calendar day that the service is not repaired

https://www.ofcom.org.uk/phones-telecom ... -need-know

Yep! First bit might be technically a failure to provide a new service, but after that Open Reach themselves classified it as a fault. Plus they failed to turn up on one occasion, so that adds another £30 or so.

Rinks when his compensation comes in:

[rinks]

Haha, if they calculate it the same way I have, it's either free full fibre for a year, a PS5 or a Mac Mini.

It'll probably end up being a £5 Argos voucher.

[Moggy]

Haha, if they calculate it the same way I have, it's either free full fibre for a year, a PS5 or a Mac Mini.

It'll probably end up being a £5 Argos voucher.

They sell a PlayStation for £5.

https://www.argos.co.uk/product/3347090

[rinks]

"Cheap paper thin wouldn't get again"

[Moggy]

It's £5 rinks, do you expect it to be made of gold plated cashmere?

[SEP]

Utter shite

[rinks]

My broadband (FTTC) was incorrectly cut off at the end of November. I might finally be getting reconnected today (FTTH). And then the compensation calculation happens.

Nope.

[rinks]

Engineer is here. Could this finally be it?

[Peter Crisp]

Engineer is here. Could this finally be it?

Depends how good you are at seduction.

[Peter Crisp]

My speed.

DL 237
UP 104

Not bad.

[Moggy]

Rinks hasn't posted since and so I can only assume that the engineer was there to turn off his mobile signal.

[rinks]

Oh god, the ordeal is (kind of) over. Proper internet again *stretches legs*.

[rinks]

Might cry for a bit.

[rinks]

(Re)downloading 135GB of FH5 in 20 minutes. Ridiculous.

[Rubix]

Anyone with Truespeed? their deals and speeds seem much better than Virgin

[Pedz]

[rinks]

Here we go. The saga, told via speed test results.


What I used to get on FTTC (“74Mb” account):



End of November - landline incorrectly disconnected, so forced into emergency mobile tethering.
Too traumatised to get a picture, but the DL speed was under 2Mb and disconnected constantly.


Found an EE hotspot close enough and paid for access. This at least allowed me to work, though voice calls were a wreck:



EE hotspot stopped working (got a refund) and got a Three sim - back to mobile tethering, but better than before (much fewer disconnects):



After enduring a month of that, the ISP realised I wasn’t being treated very well and sent me an EE Mi-Fi kit (free for two months). This felt like first getting broadband all over again. Much more tolerable:



57 days after being disconnected, FTTH was finally established. (Photo from Xbox test - wired - to give full justice to the fibre gods):


(Upload test didn’t work because the browser is crap, but it’s capped at a comparatively lowly 100Mb anyway.)