Max Payne 3 crashes during intro?
Posted: Thu Jul 05, 2012 7:25 pm
So I've finally finished downloading Max Payne 3 from Steam and now I'm having issues getting it started.
I can launch the game, and I get to the Press Enter screen, I go through the brightness screen, but then when it gets to the intro video I get all kinds of problems.
The intro starts, plays for maybe 3-4 seconds, then it just hangs. If I leave the computer for about 30 seconds, it starts crashing to desktop but never quite manages it, so I have to hold down the power button and totally power down the laptop.
I googled the issue and it seems to be fairly common, and I've tried the following fixes to no avail,
Updated my drivers. Was on ATi 12.4 drivers, now on 12.6, no difference whatsoever.
Verified the Steam cache.
Started the game, Alt-Tabbed out and set the core affinity to only 0 and 1 rather than all.
I did go into the Catalyst Pro Control Centre and disabled Crossfire, and that did change things slightly. Now the intro video appears for a split second, then it all goes black. However the sound keeps playing in the background. If I press the Esc key, I can hear it pause and a menu open, then if I hit Esc again the intro sound resumes. I haven't tried leaving this to see if the game starts up afterwards, but even if it does it means the cutscenes, a good bit of the game as I understand, are unwatchable. This is also why I haven't tried the other fix I saw of adding a -novid tag to the steam command line for Max Payne 3. I tried to Ctrl+Alt+Del out of the game to quit it, but it crashed to desktop with an error "Game Memory Error. Please restart the game" then froze the entire computer.
Some other suggestions seem to suggest changing the game graphics settings (Disable V-Sync, AA, etc), but I never get any kind of menu to actually alter the settings of the game.
Anybody else got any ideas/suggestions?
For reference, hardware specs.
The graphics cards specific models are 1GB 5870's
I'd really rather avoid trying re-downloading the game. It's 30GB and whilst my parents are on a Virgin 20Mb connection whilst I'm staying with them, it gets throttled down to 5 after downloading so much so the download takes ages since I tend not to leave the laptop on overnight or while I'm at work.
EDIT - Ok, I re-enabled Crossfire and tried one more time. This time as soon as the game started I hit Alt+Enter to take it out of fullscreen mode....and the intro video worked fine, started playing. After 10 seconds I hit Alt+Enter to fullscreen again, kept playing and got me right through to the menu. I played with the settings to up the resolution to 1920x1080, changed a few other settings, restarted the game and it launched fine in fullscreen mode from the start, though the intro video didn't play this time, it just went straight through to the menu, so I'm a little concerned that future cutscenes will suffer the same thing. Only one way to find out, but changing the resolution from the default might help things.
I can launch the game, and I get to the Press Enter screen, I go through the brightness screen, but then when it gets to the intro video I get all kinds of problems.
The intro starts, plays for maybe 3-4 seconds, then it just hangs. If I leave the computer for about 30 seconds, it starts crashing to desktop but never quite manages it, so I have to hold down the power button and totally power down the laptop.
I googled the issue and it seems to be fairly common, and I've tried the following fixes to no avail,
Updated my drivers. Was on ATi 12.4 drivers, now on 12.6, no difference whatsoever.
Verified the Steam cache.
Started the game, Alt-Tabbed out and set the core affinity to only 0 and 1 rather than all.
I did go into the Catalyst Pro Control Centre and disabled Crossfire, and that did change things slightly. Now the intro video appears for a split second, then it all goes black. However the sound keeps playing in the background. If I press the Esc key, I can hear it pause and a menu open, then if I hit Esc again the intro sound resumes. I haven't tried leaving this to see if the game starts up afterwards, but even if it does it means the cutscenes, a good bit of the game as I understand, are unwatchable. This is also why I haven't tried the other fix I saw of adding a -novid tag to the steam command line for Max Payne 3. I tried to Ctrl+Alt+Del out of the game to quit it, but it crashed to desktop with an error "Game Memory Error. Please restart the game" then froze the entire computer.
Some other suggestions seem to suggest changing the game graphics settings (Disable V-Sync, AA, etc), but I never get any kind of menu to actually alter the settings of the game.
Anybody else got any ideas/suggestions?
For reference, hardware specs.
The graphics cards specific models are 1GB 5870's
I'd really rather avoid trying re-downloading the game. It's 30GB and whilst my parents are on a Virgin 20Mb connection whilst I'm staying with them, it gets throttled down to 5 after downloading so much so the download takes ages since I tend not to leave the laptop on overnight or while I'm at work.
EDIT - Ok, I re-enabled Crossfire and tried one more time. This time as soon as the game started I hit Alt+Enter to take it out of fullscreen mode....and the intro video worked fine, started playing. After 10 seconds I hit Alt+Enter to fullscreen again, kept playing and got me right through to the menu. I played with the settings to up the resolution to 1920x1080, changed a few other settings, restarted the game and it launched fine in fullscreen mode from the start, though the intro video didn't play this time, it just went straight through to the menu, so I'm a little concerned that future cutscenes will suffer the same thing. Only one way to find out, but changing the resolution from the default might help things.