Nintendo of America accused of culture of sexual harassment

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Balladeer
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PostNintendo of America accused of culture of sexual harassment
by Balladeer » Wed Aug 17, 2022 2:09 pm

https://kotaku.com/nintendo-of-america- ... 1849414921

I can't pick out a quote from the article that sums it all up, and also it's really depressing to try. I'm not sure what to do here. Nintendo games are and have always been my gaming life's cornerstone. I love them. No other console manufacturer or developer ticks as many of my boxes. But I don't want to support this company as it stands.

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PostRe: Nintendo of America accused of culture of sexual harassment
by DarkRula » Wed Aug 17, 2022 2:27 pm

Quoting from the Switch thread:
Balladeer wrote:
DarkRula wrote:I think this just goes to show that no company is free from sin. I think what will make this better (to use the term loosely, since nothing can make it so for those affected) is the response of Nintendo of America. Just like Rockstar have been massively restructuring since 2018, NoA need a clear plan of how to tackle the problems they face. They cannot just give empty promises.

Yes but there are different levels of sin. A culture of sexual harassment has always seemed to me to be near the bottom of the pile.

Oh, for sure. Many companies just don't see it as harassment, because "It's just a joke" has become so normalised when such is mentioned. But, as this article reveals, it goes beyond that when female employees are treated as disposable, or actively discouraged from bringing it up with HR because it's "misinterpreting what they meant".

They can and should do better, especially when Doug Bowser called out Activision-Blizzard for the same thing.

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PostRe: Nintendo of America accused of culture of sexual harassment
by Balladeer » Wed Aug 17, 2022 2:45 pm

Exactly.

Also from the Switch thread:
ITSMILNER wrote:What part do NoA play in the company as a whole though? The games are made in Japan for the most part, is NoA just for testing and localisation, NoE handle that for us this side of the pond?

You're right, NoA are basically completely separate to us. However, Nintendo of Japan now know about this: they're the ones who make the games, and also the ones who are in charge. If they don't do anything about it, that reflects pretty poorly on them IMO.

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shy guy 64
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PostRe: Nintendo of America accused of culture of sexual harassment
by shy guy 64 » Wed Aug 17, 2022 3:30 pm

good grief how many game companies is that now? something's very wrong with the human race

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PostRe: Nintendo of America accused of culture of sexual harassment
by Jezo » Wed Aug 17, 2022 3:32 pm

With a huge company like this, an asshole or 2 are bound to slip through the hiring process. If whoever's in charge of resolving these kinds of issues is morally corrupt, which seems to be the case for that Nintendo employee not being fired, then everyone's strawberry floated from the start. What matters now is their response and how they handle this moving forward.

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PostRe: Nintendo of America accused of culture of sexual harassment
by ITSMILNER » Wed Aug 17, 2022 3:54 pm

I would be shocked if any big company doesn’t have or have had issues like this. It’s scummy and it’s crazy people still act and treat people in such a way.

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PostRe: Nintendo of America accused of culture of sexual harassment
by Robbo-92 » Wed Aug 17, 2022 4:01 pm

Yeah we can only hope that they identify whatever issues/people are the problem and deal with them and the issue in a timely fashion.

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PostRe: Nintendo of America accused of culture of sexual harassment
by Balladeer » Wed Aug 17, 2022 4:24 pm

I don't think this would have emerged if they'd done that sadly.

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PostRe: Nintendo of America accused of culture of sexual harassment
by Green Gecko » Wed Aug 17, 2022 7:07 pm

Nintendo have had a complicated cultural issue with contractors for a very long while, and these reported cases of inappropriate sexual conduct and harassment seem to reflect the lower standing of contracted employees there, but in particular the way women are treated in the tech industry by predators and, more generally, arsholes.
Which regards the differences between those contractors and the full time, permanent "Red Badge" staff that they inevitably look up to, to some extent. That's what those remarks are about. There's a sense of othering, that "they're not really us" from the perm employees. It's notable in Western staff hires in the Japan HQs too, going back a long time, especially those working on more "Western" style games, but I don't have time to go into it right now.
At some point while over there I intend to meet someone who basically made Star Wing / Starfox (my brother works for them, or they're a shareholder or something) and maybe ask about that (it was probably even worse in the 90s), as there's an interesting microcosm of expatriated US/UK/European developers working in Kyoto. Sometimes with or for Nintendo, or who ended up at Nintendo full time (there are very few of them, partly because Nintendo hires mostly Japanese people but also because their recruitment standards for permanent employees are so notoriously high, so the chances of anyone moving over there just to attempt to "get into Nintendo" are kind of low - they'll usually try NoE or indeed NoA, as there's much less cultural and language roadblocks, if they really have to work at Nintendo. I think there was a few years ago reports of just a single Western person working at Japan HQ?).

Although this was in Japan, Argonaut were contracted by Nintendo; they were thus contractors. There's this choice quote:

They took people that spoke English in the team - they didn't realise we'd pick up Japanese quite quickly because we were quite young. At one point I remember them talking not in necessarily nice terms about us in front of us, and me and Dylan turned around and spoke to them and replied in Japanese. They looked so shocked.

[...]


The culture was still basically old-school - it's like being in a school, or the army. You come in at 8.30am, you have a bell at 8.45am to tell you to start working. Everything's regimented. You work your arse off and go home at 11pm at night, then go home and sleep a few hours. And we refused to do that. At the end of Star Fox, when we were working really stupid hours, we thought we were being taken advantage of. We didn't see the bigger picture, that we're 19-year-old kids working with Miyamoto.

You have an image of Nintendo - or certainly I did - that it's like Willy Wonka's Chocolate Factory, this magical world where all the games come from.

No, it's a factory.


[...] the scope was much smaller back then. It kind of comes back to what I was saying about us complaining about doing overtime - stupid overtime, working 'til six in the morning kind of thing - at the time, it was really only me and Dylan that were saying, 'hang on, we're working with Miyamoto, the Mario guy. We shouldn't really back out because we want to back out because we want to party on Fridays. Everyone else thought it was just stupid, why are they forcing us to do this.


I really recommend giving this article a good read.

Nintendo America is this weird satellite company that handles distribution, sales and marketing and researching US audiences, but remember there is also Nintendo NST founded in 1998 who do also make games there. It's impossible to really know, but I'm not sure if it's relevant who is working on what products or in which departments?

It's an issue also generally with the use of contractors as a disposable workforce with literally less rights, which is extremely common in the US and increasingly in the UK too. Nintendo use loads of contractors, and have a peculiar structure in which they have entire companies they sometimes own shares in working within their corporate offices. Like companies within companies. For example, HAL, Intelligent Systems. I've been one and the way you can be treated is pretty awful. In this respect, I'm not surprised women contractors AKA temporary employees are calling out unacceptable behaviour under these employment conditions. I think bullying, like condescension and manipulation, is pretty common and that isn't OK either.
So one way to demean those on less favourable employment conditions is to sexually harass them, which is just great. There have got to be some people who think that because they work for Nintendo they're invincible. On a positive note, while it probably is a challenge to eliminate this behaviour across an entire workforce so that it literally cannot or never happens, Nintendo do seem to respond eventually (their PR is so tight and paranoid they seem to either not comment initially or take an age to drip feed the media), and over in Japan they've had some more progressive policies introduced which is good.

Although these reports are in the US, unfortunately, many aspects of society in Japan are still fairly sexist, a lot of people forget it's led by a "liberal democrat" party but is in many elements ultra-conservative - some of these things are good because dishonourable behaviour has an effect of self-ostracisation and the crime rate is very low, but you know you have problems when there are things like women-only train carriages because groping and ogling is common. I'm by no means saying we don't have the same issues over here, more highlighting that neither Japan nor America in which these corporate HQs are based are some kind of perfect place where human rights are universally respected. There are absolutely going to be cases of sexual harassment at Nintendo and mistreatment of employees, which is wrong and the company should respond to the reports sincerely.

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PostRe: Nintendo of America accused of culture of sexual harassment
by Vermilion » Thu Aug 18, 2022 7:37 am

...and to think, it's been over 20 years since the South Park panda episode.

The poor sod is still a sad panda.

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PostRe: Nintendo of America accused of culture of sexual harassment
by Barnsy! » Thu Aug 18, 2022 11:22 am

I haven't read the articles or replies yet but will do and will give a more nuanced response later. But my first thought is this sucks!

I've felt a bit sorry for Ubisoft / Activision game fans (not as sorry as for the victims of course), because I don't know what the consumer response should be when a videogame company acts shitty (this could be a whole thread in itself). I have boycotted companies and abstained from things I have a moral issue with many times, I am vegan but wouldn't want to consume meat anyway, companies like Nestle and clothing manufacturers there are lots of alternatives so it isn't a lifestyle change to avoid them. Video games are difficult in that I want to experience them, but they do not exist in a bubble and I can't ignore the culture they are created in. I watch the odd Jim Stephanie Sterling video, and they are very good at highlighting problems within the industry, but what I have seen don't come up with many solutions as to how the consumer should react - and I would appreciate some guidance.

Ubisoft and Activision kind of are not 'my problem' as I don't particularly support them. I am unashamedly a Nintendo fan boy, their games bring me such joy and I want them in my life - I'm going to have to look into this properly and do a bit of soul searching.

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PostRe: Nintendo of America accused of culture of sexual harassment
by Met » Thu Aug 18, 2022 1:20 pm

Nobody can tell you how you should respond, where your lines are. It's impossible to not support some company with some level of issues short of living in the woods and drinking rain water.

It's entirely up to you to look at the situation and weigh it up.

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PostRe: Nintendo of America accused of culture of sexual harassment
by Green Gecko » Thu Aug 18, 2022 2:55 pm

There are some illuminating comments on this article from people self-reporting from previous/temp/contractor NOA and testing positions here: https://kotaku.com/nintendo-america-swi ... 1848828975

Of course I don't mean to diminish the significance of sexual harassment allegations within the context of less than desirable working conditions, but if anyone's interested in what Nintendo's corporate culture is actually like, it's an interesting read.

And I'm very interested in this subject, always have been, as Nintendo is an unlikely model for a lot of things; including my business.

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PostRe: Nintendo of America accused of culture of sexual harassment
by OrangeRKN » Thu Aug 18, 2022 9:11 pm

Pretty icky stuff, more power to those speaking out and I hope it gets stamped out.

As for whether it's ok to continue to be a Nintendo consumer, I don't think it should be on consumers and "market forces" to police sexual harassment in the workplace. That should be the remit of the law. Obviously that is falling short, and of course I don't want to support these kind of work environments, but I also think its fair enough to recognise that on an individual level you can't do much to affect these things. While it is commendable to take a stand and hope it makes a collective difference, if doing so is going to significantly negatively impact yourself then its ok to carry on playing Nintendo games.

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PostRe: Nintendo of America accused of culture of sexual harassment
by Carlos » Fri Aug 19, 2022 11:06 pm

When Reggie said his body was ready, maybe he wasn’t addressing the crowd at E3?

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PostRe: Nintendo of America accused of culture of sexual harassment
by Barnsy! » Mon Aug 29, 2022 11:42 pm

I've been putting off reading this and yeah it's gross!

I can't speak for Japanese work culture, but I've worked both permanent and contract positions through a Ltd company. Its not uncommon for contract workers to be treated differently to direct employees, but you're rewarded in other ways. In N.o.A's case there does seem to be some apparent 'gate keeping' but I'm not well versed in videogame or Japanese work culture to be able to compare it to anything.

Regarding the Team Chat, it sounds like this was a self-regulated and someone over stepped the mark and said something inappropriate (this is why I avoid 'fun' work skype / Teams chat), as this was an unofficial chat, there should be some employee culpability. The person was given sexual harassment training - this seems like a proportional response.

The most alarming thing was obviously the sexual harassment and 'stalking' over an extended period of time. I hope this is more case of a few wronguns slipping through the net, rather than a deeper structural problem. It's gross but without wanting to invalidate anyone affected experience it does all seem fixable. I just hope Nintendo respond appropriately and clean up their work culture as needed.

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PostRe: Nintendo of America accused of culture of sexual harassment
by Balladeer » Tue Aug 30, 2022 10:23 am

I've actually put off coming back to this thread. One because it feels like it needs a bigger answer than I'm able to spend time with on my 'phone, and one because my answer is going to be grossly unsatisfactory. GG has said some really good stuff that I'm not going to respond to because time, but I have read it all.

I have always been pretty forthright about not supporting ActiBlizz and UbiSoft until some obvious corporate change has been made. Trouble is, like Barnsy, like some others here, Nintendo gaming essentially is gaming for me. I've owned every Nintendo machine since the 64, my top ten games of all time list is 8 Nintendo games and two others, the only franchise that can get me remotely as excited for a new release as a big Nintendo series is Ace Attorney. To boycott Nintendo would almost to be boycott gaming for me.

I think the most I can do is to buy some franchises I care less about (e.g. Kirby) second-hand, and not to cheerlead publicly and proudly for Nintendo like I have done for ages - and of course to spread information about them to people who may have missed it, or may try and bury their heads in the sand about it. I don't think I have it in me to boycott them sadly.

Barnsy! wrote:The most alarming thing was obviously the sexual harassment and 'stalking' over an extended period of time. I hope this is more case of a few wronguns slipping through the net, rather than a deeper structural problem. It's gross but without wanting to invalidate anyone affected experience it does all seem fixable. I just hope Nintendo respond appropriately and clean up their work culture as needed.

I have less hope than you do Barnsy. I don't think Nintendo will respond at all, beyond a half-hearted 'internal investigation' that they'll probably never reveal the results of. I don't think there'll be enough pressure on them to do so, especially since they could probably wave it away as just 'one small aspect' of the company, and since it's mostly impacted the second-class citizens that are contract workers. I hope I'm wrong and you're right, natch.

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PostRe: Nintendo of America accused of culture of sexual harassment
by Moggy » Tue Aug 30, 2022 11:22 am

Jezo wrote:With a huge company like this, an asshole or 2 are bound to slip through the hiring process. If whoever's in charge of resolving these kinds of issues is morally corrupt, which seems to be the case for that Nintendo employee not being fired, then everyone's strawberry floated from the start. What matters now is their response and how they handle this moving forward.


Exactly.

It's not surprising that big companies have a few arseholes working for them.

The mistake they always seem to make though is trying to cover it up. Whether it's the Catholic Church, the BBC, Hollywood studios, or games companies, rather than deal with the issue, it gets swept under the carpet and/or outright denied. Which then explodes in their faces a few years later when denying the issue is no longer viable.

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PostRe: Nintendo of America accused of culture of sexual harassment
by Green Gecko » Tue Aug 30, 2022 5:48 pm

Moggy wrote:
Jezo wrote:With a huge company like this, an asshole or 2 are bound to slip through the hiring process. If whoever's in charge of resolving these kinds of issues is morally corrupt, which seems to be the case for that Nintendo employee not being fired, then everyone's strawberry floated from the start. What matters now is their response and how they handle this moving forward.


Exactly.

It's not surprising that big companies have a few arseholes working for them.

The mistake they always seem to make though is trying to cover it up. Whether it's the Catholic Church, the BBC, Hollywood studios, or games companies, rather than deal with the issue, it gets swept under the carpet and/or outright denied. Which then explodes in their faces a few years later when denying the issue is no longer viable.

Funnily enough I was speaking to my bro who's been living in Japan for half his life now and his philosophy around social problems is to just "bin it off" or any other metaphor for sweeping it under the carpet, bottling it up, or any other variation of dealing with issues that absolutely deserve the time of day. And there the suicide rate is alarmingly high. The idea there aren't consequences for stifling social problems is just blinkered ignorance. It's a scenario in which manipulative and predatory behaviours can simply be allowed to happen, via political manoeuvring, doublespeak and other methods. Anything but actually face the issue at hand and deal with it; instead you do everything possible to pretend the issue doesn't exist.

If that's the case, I'd struggle not to say the working culture is appropriate for him, but therein he and others will and do suffer because of a reticence to hold talks about traumatic circumstances. It's a variation of survivalism and British stoicism - something very common between here and the Japanese culture - that is basically toxic in my opinion.

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