RIP gooseberry fool Monday
Posted: Mon Dec 14, 2020 5:06 pm
Hello,
Shortly following my first cup of tea of the day, during the hours of approximately 10:20am and 3pm, GRcade was offline. After running some trace route and ping tests it was clear the server wasn't responding to any requests and so I immediately alerted our server provider OVH in France before my personal care team arrived and couldn't do much else about it. This was due to a problem at the data centre which has since been resolved, or we have to assume it was because Winckle eventually gained access to the server and was able to spin things back up again.
As those of you following on Twitter and Discourse may have noticed, we were given an issue tracker which, ironically, also did not load so we had no idea of what happened.
After attempting a hard reboot of the server, which initially failed, and reloading the web services at some random point after which OVH engineers fixed something at the data centre, the site came back online again
Our host has been investigating the problem but we anticipate nothing interesting happening. It could have been some hardware problem like switch/router or a whole rack of servers or even a whole cluster loss access to the Internet. We'll continue to look into it and make sure everything is normal.
Also no idea if it had anything to do with the coincidental outage of Google services, but I suppose that's possible if OVH use this in their infrastructure for some stupid reason. It was probably a hardware fault which ultimately we pay to get fixed within a reasonable timeframe and so that's alright, I guess. OVH should credit us about 1 euro compensation and we'll all get on with our merry lives.
Have a great day and please enjoy GRcade responsibility. We apologise for the inconvenience caused to your daily surfing (I am writing from the year 1996).
Yours eternally,
GG
Shortly following my first cup of tea of the day, during the hours of approximately 10:20am and 3pm, GRcade was offline. After running some trace route and ping tests it was clear the server wasn't responding to any requests and so I immediately alerted our server provider OVH in France before my personal care team arrived and couldn't do much else about it. This was due to a problem at the data centre which has since been resolved, or we have to assume it was because Winckle eventually gained access to the server and was able to spin things back up again.
As those of you following on Twitter and Discourse may have noticed, we were given an issue tracker which, ironically, also did not load so we had no idea of what happened.
After attempting a hard reboot of the server, which initially failed, and reloading the web services at some random point after which OVH engineers fixed something at the data centre, the site came back online again
Our host has been investigating the problem but we anticipate nothing interesting happening. It could have been some hardware problem like switch/router or a whole rack of servers or even a whole cluster loss access to the Internet. We'll continue to look into it and make sure everything is normal.
Also no idea if it had anything to do with the coincidental outage of Google services, but I suppose that's possible if OVH use this in their infrastructure for some stupid reason. It was probably a hardware fault which ultimately we pay to get fixed within a reasonable timeframe and so that's alright, I guess. OVH should credit us about 1 euro compensation and we'll all get on with our merry lives.
Have a great day and please enjoy GRcade responsibility. We apologise for the inconvenience caused to your daily surfing (I am writing from the year 1996).
Yours eternally,
GG
