Trelliz wrote:Vermilion wrote:*runs youtube giveaway*
*contacts winner to arrange shipping of prize*
*address given, and package dispatched using an overseas signed for service which is pricey because stuff has gotten lost in transit to that country before*
*is contacted over a week later by the winner, who tells me they gave me the wrong address*
WHAT THE gooseberry fool? SERIOUSLY?
If it goes to someone elses house now, then lucky them, as they get a free keyring! I ain't sending out another one, not with postal costs as they are.
SERIOUSLY THOUGH, HOW THICK CAN YOU GET?
Someone on ebay bought something and their address was just a number and the town/postcode. I sent them back a googlemap picture of their postcode highlighting at least 4 houses with the same number, and after 4 days of no reply I gave them a refund and relisted it, and almost immediately they messaged me asking if they could re-buy "the item in question", to which i didn't respond and just blocked them as they seemed too dodgy and/or stupid to be worth the trouble.
I've added to my listings that all addresses must be complete and things will only be sent to the exact address that comes through with the payment, and items will be relisted after 4 days with no paying etc, it's interesting seeing other people with those kinds of things as you know they've had bullshit like that too.
Working in ecommerce I try to weed these out well ahead of anything meaningful happening. If I don't, the business just dies on it's arse. You can also state you will only ship to a verified address on the PayPal account. With me if someone pays by card I can also see the associated address. Another thing you can do in Royal Mail Click & Drop is just look up the address. Quite often its spelled wrong or they miss out a county that could be useful. Or put a business name instead of a street address, leaving the postie to wonder where the hell that is.
Annoying customers are a weekly occurrence now. The number of people that just presume showing up at my house and having a jolly good old chat about some nebulous idea of possibly maybe doing something is remarkable. I'm not a salesperson, so I kind of require that people know what the strawberry float they want out of me before I open my home to them and give them endless free advice. Because that's in my nature I have to be really careful about it.
I would like a few T-shirts made and they are band replicas with front and back print I was hoping to come in to you and talk to as I live in _ as it is easier to explain. I hope this is possible as I do not know wether ABCD
1. please use full stops 2. no that is obviously illegal 3. NO IT ISN'T EASIER TO SIT THERE IN FRONT OF ME AND "TALK TO" FOR HOURS
And 90% of the time it's on the weekend. I am not free on the weekends to just take endless meetings for strawberry float's sake.
Then customer follows up a few hours later checking if their message came through as would like to discuss etc etc. Yes it did, I am trying to predict how to work with you if you want to meet over
everything. And some people are like that. Imagine if every time you discussed something you had to meet them instead of using the bloody internet that right there you just wrote to them on. Do that. Please god. That doesn't even consider phone calls which also seem to lack a logical beginning, middle and end point in peoples' minds. Including mine. I find them really difficult.
Also, discuss
what, precisely? What does that look like? How/when that happens is very much TBA. You aren't automatically assigned 100% of my resources and have not, nor likely are, buying anything, and these days I can tell from a mile off.
I wrote that if they don't have the necessary copyright or permissions then I would be unable to help them, I mean this is generally taken as a general knowledge, I can't profit from someone else's designs, and you are asking a designer to do that. A designer who works for other designers, including, for example, bands. I could do it anyway, and potentially get sued, but it's not really up for discussion. And yet that is what they are asking for.
It's gotten to the point of similar combinations of "no" that I have one of those eBay style disclaimers in my signature, and I both regret and resent having to do that to just point out to people what seems obvious but isn't. You really have to spell it out sometimes or you end up working for the most painful people with no boundaries, ridiculous expectations, constantly changing their minds, changing delivery address, changing other details, there's no rhyme or rhythm or process to it at all and then you are in admin hell forever dealing with, basically, idiots. NOPE.